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Shipping & Returns

Shipping
Orders are typically shipped within 1 business day. 

  • Once your order has been processed you will receive a confirmation email containing the tracking information.
  • All shipping charges are based off of your location and the actual package weight.  From time to time we might offer a set rate for shipping in which case previous sentence will not apply.
  • Please note that shipping rules will change depending on the method and company used. 
Returns
FACE! Supplements will fully refund the purchase price less shipping within 40 days of the purchase.  We always hope that your experience with us will be a pleasant one, and we will do our best to rectify the issue.  
  • FACE! Supplements is a retail business, and as such cannot be held responsible for the claims made by the manufacturers about their products.  We do our best to test the products on our staff, family, and friends and try to list only products that we like, but due to number of products available on the market all of the products might not have been tested by us.  We will honor any manufacturer money back guarantee as long as the return meets the guidelines of the manufacturer.
  • If the product's container has been opened we will not be able to accept these products as a return.        
  • If the product was damaged during shipping we will be happy to work with you in conjunction with the shipping company in order to get your product replaced. 
  • Shipping charges are non-refundable unless the issue is deemed our fault, or the product was received damaged.   
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